Cancellation Policy

We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored:

24-hour advance notice is required when cancelling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 24 hours advance notice you will be charged the following fees:

$75 for any cancelled session

This amount will be charged to the credit card on file, OR, the value taken out of a Gift Card, OR, payment to be collected prior to your next scheduled appointment. 

No-shows
Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” They will be charged for their “missed” appointment at 100% of the cost of the missed session.

Late Commencements
Any late start ups will cause your session to be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you begin, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.

I look forward to serving you!